Hosts play the important role of being the first impression of the restaurant to our Guests. Smiling, and with an upbeat attitude, they ensure that our guests are seated based on their needs and the situation. They are responsible for acknowledging and thanking each and every Guest for their visit in a professional, sincere and friendly manner in person or by phone. They also coordinate with team members about available seating options and escort Guests to the right table and area.
The Host/Greeter is accountable for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start to finish. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.
Host Key Duties:
Greet guests, manage reservations, and answer phones professionally.
Take accurate takeout orders and process them in POS.
Assign server sections and monitor dining room flow.
Assist with takeout & delivery handoffs.
Support team with table resets, cleaning, and side duties.
Maintain clean menus, floors, ledges, and follow cleaning checklists.
Assist with large party bookings and events.
Ensure food safety, sanitation, and company policy compliance.
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