Front of House (FOH) Manager

 Job Description

“We are seeking a dynamic restaurant manager to lead our team, and to ensure a positive dining experience for both our guest and team.

Responsibilities include:

· Overseeing all aspects of daily operation management

· Managing staff, hiring, training, scheduling and performance management

· Quality control, inventory management, ordering supplies and building relationship with suppliers.

· Financial management (Driving revenue, forecasting labour/inventory)

· Implementation staff incentives and standards

. Customer service, ensuring customer satisfaction. resolving customer complaints and building positive relationships

· Accomplishes restaurant and bar human resource objectives by, recruiting, scheduling, training, coaching and counselling

These tasks must be preformed and met by Boston Pizza standards of quality & control

What does a successful Front of House Manager look like?

• Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
• Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
• Maintains a positive composure and thrives in a fast-paced environment

Skills and Qualifications;

· 3 + years of working in the restaurant industry previous management experience would be an asset.

· Strategic planning and training

· Managing profitability

· Quality control

. Leadership and Teamwork

. Problem Solver

Salary;

. 60-80K depending on experience. Includes a bonus structure which is paid out semi annually

. Benefits include, management discounts, health insurance and tip outs

. 3 months probation Period