The Expeditor (or 'Expo') is responsible for ensuring efficient communication between the kitchen and front-of-house staff. This role ensures that food orders are prepared accurately, plated properly, and delivered promptly to guests while maintaining quality standards and presentation. The ideal candidate thrives in a high-energy environment, communicates clearly and assertively, works with urgency, and maintains a positive, motivating presence during busy service periods. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.
Moves with urgency — keeps the line flowing without appearing overwhelmed
Communicates clearly and confidently — gives loud, direct calls so the kitchen and servers stay aligned
Maintains a positive, high-energy attitude — keeps morale up during busy service
Highly organized — tracks multiple tickets and timing without missing details
Detail-oriented — checks plate presentation, modifications, garnishes, and completeness
Strong multitasker — manages several orders at different stages simultaneously
Calm under pressure — stays composed during rushes and problem situations
Team-focused — supports both back-of-house and front-of-house staff
Quick problem-solver — identifies and fixes errors before food leaves the kitchen
Quality-driven — protects food standards and guest satisfaction
Reliable and consistent — shows up prepared and ready to lead the line
Respected communicator — gives direction in a way that earns cooperation, not conflict
Boston Pizza was established over 60 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!
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