Front of House (FOH) Manager

Boston Pizza CrossIron Mills is looking for an experienced Front of House Manager to lead our service team and deliver exceptional guest experiences.

• Lead daily FOH operations and ensure exceptional guest service.
• Coach, train, and develop the FOH team while maintaining Boston Pizza standards.
• Conduct pre-shift meetings, manage shift execution, and resolve guest concerns.
• Monitor labour, cash handling, cleanliness, food safety, and operational compliance.
• Drive sales through upselling, promotions, and community engagement.   

• Minimum 2 years of management experience in a franchise or corporate restaurant.
• Boston Pizza FOH experience strongly preferred.
• Valid ProServe, First Aid, and Food Safety certifications.
• Strong leadership, problem-solving, and communication skills.
• Flexible to work evenings, weekends, and holidays.